Shipping policy

Thank you for shopping with us at 𝗞𝗔𝗦𝗛𝗬𝗥𝗔 𝓁𝒾𝓋𝑒 𝓁𝒾𝒻𝑒 𝒷𝑒𝒶𝓊𝓉𝒾𝒻𝓊𝓁𝓁𝓎! We are committed to providing you with the best shopping experience, and that includes delivering your beautiful lashes to you as quickly and safely as possible. Here’s everything you need to know about our shipping process:

Processing Time

• All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays.

• Please allow extra time for processing during peak seasons or sales events.

• You will receive an email notification with tracking information once your order has shipped.

Shipping Rates

• Shipping rates are calculated at checkout based on your location and selected shipping method.

• We offer Standard Shipping and Express Shipping, and rates vary accordingly.

Shipping Time

• Standard Shipping: Typically arrives within [3-4] business days (varies based on location).

• Express Shipping: Typically arrives within [1-2] business days.

Shipping Methods

• We offer reliable carriers such as USPS to ensure your lashes reach you safely.

Order Tracking

• Once your order has shipped, you will receive a tracking number via email. You can track your package through our carrier’s website.

Shipping Restrictions

• At this time, we only offer shipping within the United States. Unfortunately, we are unable to ship internationally.

Lost, Stolen, or Damaged Packages

• We take great care in packaging and shipping your lashes. However, once your package is in the hands of the carrier, we are not responsible for lost or stolen packages.

• If your package is lost or damaged in transit, please reach out to us at contactkashyra@gmail.com within 7 days of receiving your tracking number so we can assist you in filing a claim with the carrier.

Address Accuracy

• Please ensure that your shipping address is correct at checkout. We cannot be held responsible for lost or delayed packages due to incorrect or incomplete addresses provided by the customer.

• If you realize there is an error with your address after placing your order, please contact us immediately at contactkashyra@gmail.com so we can help make any changes before your order is processed. 

Changes to Shipping Policy

• We reserve the right to update or change our shipping policy as needed, and any changes will be posted here. Please check periodically for updates. 

Contact Us

If you have any questions or concerns regarding shipping, feel free to contact our customer support team at contactkashyra@gmail.com.

Thank you for choosing 𝗞𝗔𝗦𝗛𝗬𝗥𝗔 𝓁𝒾𝓋𝑒 𝓁𝒾𝒻𝑒 𝒷𝑒𝒶𝓊𝓉𝒾𝒻𝓊𝓁𝓁𝓎—We’re thrilled to deliver your gorgeous lashes right to your door!